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About Citistore

THREE – Qs MISSIONS

Quality Services

We aim at offering quality services so as to let customers find their shopping enjoyment in Citistore.

Quality Merchandises

Our diversified merchandising mix provides customers with various and better choice of their necessities at a reasonable price.

Quality Lifestyle

Our quality services and quality merchandises intend to raise the quality of living standard for the general public.

DEVELOPMENT

Upon the establishment of Citistore in 1989, we have successfully penetrated into several developed districts in the New Territories and Kowloon, including Tsuen Wan, Yuen Long, Ma On Shan, Tseung Kwan O, Tai Kok Tsui and Tuen Mun.

To keep abreast of the times, Tuen Mun, Yuen Long and Tsuen Wan stores had renovated successively and entered diverse brands, widening the spectrum of products variety and the product mix. In view of the growing residential population in West New Territories, id:c specialty shop in Tuen Mun was revamped into Citistore in 2013 which mainly provides household products. In 2014, Yuen Long Store was renovated and further extended to 2/F KidS’quare, bringing all round infant and maternity items to customers. Tsuen Wan Store had also reconditioned in 2015 with largely broadened sales area in G/F, a number of renowned cosmetic brands were joined, giving customers more spacious shopping environment and choices.

CTBeatZ, a brand new platform that combines shopping and workshop experience into one, was established and opened in Tsuen Wan Store in 2016. With the concept of learning and growing up together with customers, CTBeatZ strives to share product information and interact with the public. Moreover, OnCitinet online shopping platform was newly introduced to provide simple and safe online shopping service, bringing the joy of having shopping autonomy to customers.

In 2017, Ma On Shan Store is renovated and re-divided to ease customers and create a highly comfortable shopping environment. A young fashion brand “CITIZEN’S EDIT” was firstly opened in Ma On Shan Store, providing apparels and accessories from Korean, Japanese, Thai and local fashion brands, linking up youngster’s life with fashion.

MILESTONES

  • Year 2012

    Tseung Kwan O store was renovated and KidS’quare opened

  • Year 1989

    Tsuen Wan store opened

  • Year 1993

    Tuen Mun store opened

  • Year 1995

    Yuen Long store opened

  • Year 1997

    Ma On Shan store opened

  • Year 2000

    Tseung Kwan O store opened

  • Year 2005

    Japanese fashion brand “id:c” was established

  • Year 2006

    • New corporate trade name and logo were launched
    • Tai Kok Tsui store opened
  • Year 2011

    Tsuen Wan store was renovated and KidS’quare opened

  • Year 2013

    Tuen Mun store was revamped into homix • Citistore

  • Year 2014

    • Yuen Long store was renovated and further extended to 2/F
    • Korean fashion brand, “needle & line” went to public
  • Year 2015

    • Citistore 25th Silver Anniversary
    • G/F of Tsuen Wan Store was renovated and further extended
    • KidS’quare in Yuen Long Store was further extended
  • Year 2016

    • OnCitinet Online Shopping Platform was established
    • CTBeatZ was established and opened in Tsuen Wan Store
  • Year 2017

    • Young fashion brand “CITIZEN’S EDIT” was established
    • Ma On Shan Store was revamped with the first shop of CITIZEN’S EDIT and CTBeatZ

MILESTONES

  • Year 2012

    Tseung Kwan O store was renovated and KidS’quare opened

  • Year 1989

    Tsuen Wan store opened

  • Year 1993

    Tuen Mun store opened

  • Year 1995

    Yuen Long store opened

  • Year 1997

    Ma On Shan store opened

  • Year 2000

    Tseung Kwan O store opened

  • Year 2005

    Japanese fashion brand “id:c” was established

  • Year 2006

    • New corporate trade name and logo were launched
    • Tai Kok Tsui store opened
  • Year 2011

    Tsuen Wan store was renovated and KidS’quare opened

  • Year 2013

    Tuen Mun store was revamped into homix • Citistore

  • Year 2014

    • Yuen Long store was renovated and further extended to 2/F
    • Korean fashion brand, “needle & line” went to public
  • Year 2015

    • Citistore 25th Silver Anniversary
    • G/F of Tsuen Wan Store was renovated and further extended
    • KidS’quare in Yuen Long Store was further extended
  • Year 2016

    • OnCitinet Online Shopping Platform was established
    • CTBeatZ was established and opened in Tsuen Wan Store
  • Year 2017

    • Young fashion brand “CITIZEN’S EDIT” was established
    • Ma On Shan Store was revamped with the first shop of CITIZEN’S EDIT and CTBeatZ

SPECIAL ZONES

taberuru_img

TabeRu-Ru
Available at all stores
TabeRu-Ru mainly provides quality delicacies from southeastern countries including Japan, Korea and Taiwan. Tasty chocolate, biscuits and candy gift boxes from Europe are also offered.

KidS’quare
Available at Tsuen Wan, Yuen Long, Ma On Shan & Tseung Kwan O stores
KidS’quare is a wonderful shopping paradise for parents. A diverse range of high-quality clothing and appliances of babies, kids and pregnant women are gathered.

tic-tac-toe
Available at Tsuen Wan, Yuen Long & Tai Kok Tsui stores
tic-tac-toe has gathered a variety of exquisite gifts, ranging from trendy gifts, stationery, stylish accessories to fragrance and household products etc.

“Selection for Fun”
Available at Ma On Shan store 2/F, Tseung Kwan O & Tai Kok Tsui stores
“Selection for Fun” provides thousands pieces of products at low price, varying from houseware, kitchenware, bathroom amenities and personal care products to stationery and gardening items etc.

id:c
Counter at Tsuen Wan, Ma On Shan, Tseung Kwan O and Tai Kok Tsui stores
For every season, id:c continues to search for the latest fashion in Japan and Korea and brings them to Hong Kong. With different popular Japanese and Korean brands, the collections at id:c provide a large variety of styles for fashion lovers to mix and match their own fashion character!

CITIZEN’S EDIT
Counter at Tsuen Wan and Ma On Shan stores
Targeting the youth market, CITIZEN’S EDIT brings the young fashion brands from Korea, Japan, Thailand and Hong Kong. Giving you the chance to shop diverse apparels and accessories from various countries at a glance, CITIZEN’S EDIT keeps you on top of fashion and creates your own unique style.

CTBeatZ
Counter at Tsuen Wan and Ma On Shan stores
CTBeatZ is a new initiative by Citistore for year-round creative collaboration projects, interactive workshops and special events.

AWARDS & COMMUNITY AFFAIRS

Octopus organized the Octopus Partner Awards for the eleventh consecutive year to recognize the outstanding performances and contributions of her key business partners. Citistore received the Octopus Partner Awards 2016 – USAGE AWARD FOR NEW RETAIL MERCHANTS (First Runner-up).

Citistore won the Outstanding QTS Merchant Award – Gold Award in Department Stores category which was created by the Hong Kong Tourism Board to recognize the city’s Quality Tourism Services accredited retailers and restaurateurs for their sustained excellent performance.

In the hope of raising public awareness on reduce, reuse and recycle of red packets, Citistore supports Greeners Action’s Lai See Reuse and Recycle program in 2 successive years. Setting up collection boxes at all six stores, we gather the recyclable red packets from the public and distribute them to reuse in the following Chinese New Year.

Citistore received “The 4th Hong Kong Merchants of Integrity Award” by Guangzhou Daily & Ming Pao Daily.

Citistore has sponsored and participated in Greeners Action’s Lai See Packets Reuse and Recycling program 2016. Collected 528 kg of Lai See Packets during Lunar New Year period, Citistore encouraged the public to reduce the usage of new Lai See Packets, raising the public’s environmental conscious and putting an effort on environmental protection and sustainable development.

In support of Greeners Action’s Lai See Packets Reuse and Recycling program to raise public awareness on reduce, reuse and recycle of red packets, Citistore set up collection box at all six stores for public to recycle the used red packets and make efforts to environmental protection.

To cope with Hong Kong Government the new policy, the Plastic Shopping Bag Charging Environmental Fund Levy Scheme on April 1, 2015, three established green groups, The Conservancy Association, Greeners Action and Green Power collaborate and build a platform to collect the Plastic Shopping Bag (PSB) Charge from retailers as donation, which will be used in waste reduction projects and promotion of bring-your-own-bag. Citistore becomes one of the retailers supporting the PSB Charge Collaborative Platform.

Based on business vision and contribution to the society and environment, Citistore was selected by a professional panel of judges as the top 50 brands with outstanding corporate image.

The Award is a biennial event not only to raise public awareness of the value of volunteering, but also to facilitate the development of sustainable volunteerism in Hong Kong.